Zingeli & Co.

Bulk Meat Ordering Process & Procedure

At Zingeli & Co., we operate with structure, precision, and reliability. Our ordering process ensures consistency, traceability, and timely delivery across South Africa and selected cross-border regions.

Below is our standard bulk ordering procedure.

1. Account Registration & Verification

All bulk orders are processed through verified trade accounts.

Clients must submit:

• Company registration documents
• VAT registration (if applicable)
• Director or authorized representative details
• Delivery address confirmation
• Signed credit application (if credit terms are requested)

Once verified, the client is approved as an active wholesale customer.

Turnaround time: 24–48 business hours.

2. Product Specification & Order Placement

Orders must be submitted in writing via email or official purchase order (PO).

The following details are required:

• Product type (Beef, Lamb, Poultry, etc.)
• Cut specification
• Grade and classification
• Quantity (kg or tonnage)
• Packaging requirements
• Delivery location
• Preferred delivery date
• Special handling instructions (if applicable)

Orders are confirmed subject to stock availability and production scheduling.

3. Quotation & Pricing Confirmation

Zingeli & Co. will issue a formal quotation outlining:

• Unit price per kg
• Total order value
• VAT breakdown
• Transport costs (if applicable)
• Estimated dispatch date
• Payment terms

Quotations remain valid for a specified period due to market price fluctuations.

Orders are only secured once written confirmation is received from the client.

4. Payment Terms

Payment terms are determined based on account status:

Standard Terms:
• EFT prior to dispatch
• 100% upfront for non-clients (for large volumes)
• Approved credit terms (for vetted clients only)

Production and allocation begin upon receipt of payment or approved credit confirmation.

5. Processing & Quality Control

Once confirmed, the order enters production and quality control.

Our internal procedures include:

• Batch allocation
• Temperature-controlled handling
• Hygiene compliance checks
• Weight verification
• Packaging inspection
• Cold chain validation

All products comply with South African food safety regulations and industry standards.

6. Dispatch & Logistics

Zingeli & Co. coordinates refrigerated transport for all deliveries.

Dispatch protocol includes:

• Final weight reconciliation
• Temperature log documentation
• Delivery note issuance
• Invoice issuance
• Proof of dispatch confirmation

For cross-border deliveries, additional export documentation is prepared where required.

7. Delivery & Acceptance

Upon delivery:

• Client must inspect goods immediately
• Verify quantities against delivery note
• Confirm temperature integrity
• Report discrepancies within 24 hours

Once signed off, the order is considered successfully fulfilled.

8. Returns & Claims Procedure

Claims must be submitted in writing within 24 hours of delivery and must include:

• Delivery note reference
• Batch number
• Clear photographic evidence
• Description of issue

All claims are reviewed internally before resolution.

Zingeli & Co. reserves the right to inspect or collect disputed stock before approving credit or replacement.

9. Ongoing Supply Agreements

For recurring or long-term supply contracts, clients may enter into:

• Monthly allocation agreements
• Fixed pricing contracts
• Volume-based pricing structures
• Scheduled dispatch programs

These agreements are governed by formal supply contracts.

10. Operational Commitment

Zingeli & Co. is committed to:

• Consistent bulk supply
• Cold chain integrity
• Transparent pricing
• Reliable turnaround times
• Dedicated commercial support

We operate with a results-driven mindset built on reliability, scale, and long-term partnerships.